Licensing & Transparency
We publish this because you would find it anyway.
Any prospective resident or family member can search our facility on the California Department of Social Services Licensing Information System (CDSS LIS) in 90 seconds. We would rather you read the history here first, in our framing, with our remediation narrative, than form an opinion from a directory listing.
Active license
RCFE License #385601045
- License type
- Residential Care Facility for the Elderly (RCFE)
- Issuing authority
- California Department of Social Services (CDSS)
- Capacity
- 132 beds
- DHCS provider number
- 1215561444
- ALW participation
- Yes (one of three in SF County)
Our compliance record is public.
Every licensed RCFE in California has a public file at the Department of Social Services Licensing Information System (CDSS LIS), including inspection visits, complaints, citations, and remediation. Ours is no exception.
We encourage families to look it up directly, rather than rely on our summary. The link below opens our facility detail page on the state system.
If you have questions about anything you find there, ask us in a tour or on a phone call. We will discuss it openly.
View Portola Gardens on the CDSS LIS ↗Independent verification
Verify everything we publish.
Cross-check our license, capacity, and complaint history with: